Privacy Policy

​1. Information We Collect

 We may collect the following types of information:

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A. Personal Information

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• Full name

• Phone number

• Email address

• Pickup and drop-off locations

• Flight details (if provided)

• Payment information (processed securely through third-party providers; we do not store full card numbers)

 

B. Automatically Collected Information

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When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• General analytics data

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C. Communications

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Copies of emails, text messages, or phone call details for customer service and scheduling purposes.

 

2. How We Use Your Information

 

We may use your information to:

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• Process and confirm bookings

• Provide transportation services

• Communicate updates about your reservation

• Improve customer service and website functionality

• Send receipts, confirmations, or important service notifications

• Ensure safety, security, and fraud prevention

• Comply with legal or regulatory requirements

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We do not sell or rent your personal information to third parties.

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3. Sharing Your Information

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Your information may be shared only with:

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• Service providers such as payment processors, scheduling software, or communication platforms

• Law enforcement or government agencies when required by law

• Trusted partners who support business operations (e.g., insurance or IT providers)

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All third parties are required to safeguard your information and use it only for the services they provide.

 

4. Data Security

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We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no online transmission or storage system can be guaranteed 100% secure.

 

5. Your Rights and Choices

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Depending on your location and applicable laws, you may have the right to:

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• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (unless required to retain by law or business necessity)

• Opt out of marketing communications

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To exercise these rights, email us at: dispatch@RideOnTimeAZTransit.com

 

6. Cookies and Tracking Technologies

 

Our website may use cookies or similar technologies to:

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• Improve website performance

• Analyze traffic

• Enhance user experience

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You may disable cookies in your browser settings, but doing so may limit certain website features.

 

7. Third-Party Links

 

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

 

8. Children’s Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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9. Policy Updates

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We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last Updated” date. Continued use of our services after changes are posted indicates acceptance of the updated policy.

 

10. Contact Information

 

If you have questions or concerns about this Privacy Policy, you can contact us at:

Ride On Time AZ Transit LLC
Email: dispatch@RideOnTimeAZTransit.com
Website: www.RideOnTimeAZTransit.com