Refund Policy
A legal disclaimer
Ride On Time AZ Transit LLC reserves the right to modify, update, or adjust this Refund Policy at any time without prior notice. All refunds are issued in accordance with the timelines listed below in the refund policy and are based on the scheduled pickup time of the original reservation. Exceptions, including weather delays, traffic conditions, airline changes, or other circumstances outside the company’s control, do not alter the refund terms unless expressly approved in writing by Ride On Time AZ Transit LLC.
By booking a reservation, the customer acknowledges and agrees to this Refund Policy, including all cancellation windows and refund percentages. It is the customer’s responsibility to review all policies prior to booking and to communicate any changes promptly.
Refund Policy
I understand life is unpredictable and plans can change so I strongly encourage reaching out if you need to make any changes to your reservation. In the event you need to cancel:
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Cancel more than 24 hours in advance of scheduled ride: Full refund
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Cancel more than 12 hours in advance of scheduled ride: 50% refund
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Cancel more than 2 hours in advance of scheduled ride: 25% refund
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Cancel less than 2 hours of scheduled ride: No refund
Again, please do not hesitate to reach out if you have questions regarding your trip. Please visit my policy page for further details.