Ride On Time AZ Transit LLC., Scheduled Rides To and From Airport, Shuttle Service, Personal Chauffer, Airport Transportation Near Me, Airport Shuttle Your Premier Transportation Service Your Ride, Your Way A Professional Driver at Your Service *** REVIEW BLACK OUT DATES ON CALANDER BELOW, BEFORE BOOKING *** Book Now/ Quote Need Help Booking, or Have Questions? Reach out @ 480-495-8840 (TEXT) REVIEW BLACK OUT DATES BELOW, BEFORE BOOKING At Ride On Time AZ Transit, your comfort and peace of mind come first. If your flight is officially cancelled, I will provide you with free transportation back to the original pickup address on your reservation. **** See all Details in the FAQ Page under, What happens if my flight is cancelled or Under Company Policy Page. Book Now/ Quote COMMITTED TO COMFORTABLE TRAVEL Our Mission Ride On Time AZ Transit LLC is a dedicated passenger transportation service in Queen Creek, AZ. We specialize in providing reliable airport transfers in a luxurious 2026 Tesla Model X, ensuring a modern, comfortable, and enjoyable travel experience for all our clients. REVIEWS What Our Clients Say Our clients love us for our excellent service and comfortable rides.

Ride On Time AZ Transit LLC- set consistent expectations for behavior, and align an organization's actions with its goals, values, and legal obligations Policies Below is a list of my business policies to include topics such as Cancellations, Refunds, Lost Items, Trip Updates, and More. Please reach out anytime if you have additional questions. Availability and Scheduling I offer private personalized transportation services 24/7, 365 days a year for a variety of needs. Please note that I offer SCHEDULED services and on-demand rides are not currently offered (please reach out via text message if on-demand service is required and I will reach out if I am available at that point of time and within distance of your current location). Advance notice is required for all reservations and are subject to availability. Payment is due at the time of booking. Please review my cancellation and refund policy detailed below under "Cancellations and Refunds". Reservations: Reservations MUST be made via the booking form. Just click on the "Book Now" button on the home page Text/Phone/Email correspondence does NOT constitute a valid reservation, please proceed to the booking form to complete your reservation Cancellation and Refund policy will only take effect at the time of booking, please ensure you complete your online reservation as far in advance as possible For example: Correspondence with driver was made 1 week prior to trip but actual online booking was not made until less than 8 hours --> trip is subject to the "less than 8 hours cancellation" policy For reservations made 8 hours in advance: Instant ride quote Instant reservation booking (if there are any scheduling conflicts, you will be contacted the same day) For reservations made less than 8 hours in advance: Will be reviewed individually and you will receive a ride quote within 2-3 hours of submission (if available) Full refund policy not applicable, please review cancellation policy below for time table Car Seats and Child Safety Restraints In accordance with Arizona state law (A.R.S. § 28-907) and to ensure the safety of our youngest passengers, the following car seat requirements apply when traveling with children in our vehicles: Arizona Child Restraint Law Overview: Children under 5 years old must be secured in a federally approved child safety seat. Children ages 5 to 7 must be in a booster seat unless they are at least 4 feet 9 inches tall. Children 8 years or older, or taller than 4 feet 9 inches, may use the vehicle’s regular seat belt. Ride On Time AZ Transit Policy: Parents and guardians are responsible for providing the appropriate child safety or booster seat when booking transportation involving young children. For liability and safety reasons, drivers are not permitted to install car seats or secure children. The adult passenger must ensure the seat is properly installed and the child is secured before departure. If an appropriate car seat is not provided or installed, service may be denied, and a cancellation fee may apply. Upon request and with advance notice, Ride On Time AZ Transit may offer car seats for an additional fee, subject to availability. Your child’s safety is our top priority. Thank you for helping us comply with Arizona law and maintain a safe environment for all passengers. Cleaning and Damages At Ride On Time AZ Transit, we take pride in maintaining clean, comfortable, and professional vehicles for every passenger. To ensure a high standard of cleanliness for all riders, we have implemented the following cleaning policy: Standard Cleaning All vehicles are cleaned and sanitized regularly, including between passenger trips when needed. Routine cleaning includes wiping down high-touch surfaces, vacuuming, and disinfecting seats, handles, and controls. Excessive Cleaning Fees If a passenger's actions result in excessive mess or damage (e.g., spills, stains, bodily fluids, excessive trash, gum, food residue, etc.), a cleaning fee will be assessed based on the severity of the incident. Cleaning fees typically range from $50 to $250, depending on the level of cleaning required. In the case of upholstery damage or professional detailing requirements, costs may be higher and will be invoiced based on actual charges from a certified cleaning or detailing service. Examples of Incidents Subject to Cleaning Fees: Vomiting or bodily fluids Spilled beverages (especially those with dyes or sugars) Food debris or excessive trash left behind Smoking or vaping odors Stains from makeup, ink, or other substances Responsibility The passenger(s) responsible for the damage or mess will be held financially liable for cleaning and/or repair costs. In some cases, service may be suspended or denied to passengers who repeatedly violate our cleanliness standards. Passengers are expected to treat all vehicles and property with care and respect. Any damage caused by a passenger, whether intentional or accidental, will be the financial responsibility of that passenger. If damage occurs, the following will apply: All repair and replacement costs will be assessed based on current pricing and labor rates provided by an authorized Tesla dealership. A detailed invoice from the Tesla service center will be provided, outlining the scope of the damage and the associated costs. The full amount shown on the invoice will be billed directly to the responsible party. By using our service, passengers acknowledge and agree to these terms. This policy helps ensure the continued safety, comfort, and high standards of our fleet. We thank you for respecting our vehicles and helping us provide a clean, safe experience for every rider. Drug and Alcohol Use No Drugs Policy To ensure the safety, comfort, and legality of our services, the possession, use, or transportation of illegal drugs or controlled substances is strictly prohibited in all vehicles. This includes, but is not limited to: The use or visible presence of illegal drugs or drug paraphernalia Smoking or vaping any substances, including marijuana (even if medically prescribed) The transport of any substances that violate state or federal law Violation of this policy will result in immediate termination of service without refund, and may involve notification of local law enforcement. Alcoholic Beverage Policy In accordance with Arizona state law (A.R.S. § 4-251), open containers of alcoholic beverages are strictly prohibited in the passenger compartment of standard transportation vehicles. Any alcoholic beverages must remain sealed or, if opened, be stored in the trunk or an area not readily accessible to passengers, such as behind the last upright seat in a van or SUV. Passengers are responsible for complying with this regulation. Violation of this policy may result in immediate termination of service without refund and possible involvement of law enforcement. Food and Drink No Food Policy To maintain a clean, comfortable, and professional environment for all passengers, food consumption is not permitted inside vehicles. This policy helps us: Prevent spills, stains, and lingering odors Maintain vehicle cleanliness for all riders Minimize potential allergens or discomfort for other passengers We kindly ask that all food items be consumed before or after your ride. Failure to comply may result in additional cleaning fees or refusal of future service. Open Beverage Policy For the comfort and cleanliness of all passengers, only water in sealed or spill-resistant containers is permitted to be consumed inside our vehicle. Beverages containing sugar, dyes, or other staining ingredients are not allowed, as spills can result in damage to vehicle upholstery and may require professional cleaning. This policy helps us maintain a clean and pleasant environment for everyone. Lost Items Ride On Time AZ Transit is not responsible for any personal items left behind in our vehicles. However, we understand that belongings can sometimes be misplaced, and we will do our best to assist in recovering lost items. Policy Details: If you believe you left an item in one of our vehicles, please contact us as soon as possible with the date, time, and description of the item and ride. Recovered items will be held for up to 7 days. After that time, unclaimed items may be discarded or donated at our discretion. Passengers are responsible for arranging pickup or delivery of any recovered items. Ride On Time AZ Transit is not liable for lost, stolen, or damaged items, including electronics, cash, jewelry, or personal documents. To help avoid loss, please double-check your seat and surrounding area before exiting the vehicle. Overages and Wait Times To maintain timely service for all passengers and manage scheduling efficiently, Ride On Time AZ Transit has the following policy regarding wait times and service overages: Wait Time Policy: Airport Pickups: We include a 30-minute grace period after the flight’s actual arrival time (based on live flight tracking). After the grace period, wait time is billed in 15-minute increments at the current hourly rate. Standard Pickups (Non-Airport): A 10-minute grace period is included for standard pick-up locations. After the10 minutes grace period, wait time will be billed at $1.00/Min, Charged in 15-minute increments. Overage Time Policy: All reservations are scheduled based on the time and distance agreed upon at booking. If your trip runs longer than the scheduled time (due to added stops, delays, or extended destination time), additional time will be billed as overage at the vehicle’s standard hourly rate. Overage charges will be added to your final invoice and must be paid before or at the completion of service. Important Notes: Extended wait or overage times may impact our ability to service subsequent scheduled passengers. We appreciate your cooperation in helping us stay on time for everyone. If we are unable to accommodate an extended delay due to prior commitments, we may need to reschedule or end the ride to honor other passengers’ bookings. We appreciate your punctuality and understanding, as it helps us deliver the best experience to all of our clients. Passenger Behavior To ensure a safe, comfortable, and respectful environment for all riders and drivers, Ride On Time AZ Transit expects all passengers to adhere to the following behavior standards: General Conduct Passengers must treat drivers, fellow passengers (if applicable), and vehicles with respect and courtesy at all times. Disruptive, aggressive, or abusive behavior (verbal or physical) toward drivers or others will not be tolerated. No smoking, vaping, or drug use is allowed inside the vehicle at any time. Alcohol consumption is not permitted unless expressly allowed by law and company policy, and never in standard passenger vehicles. Noise & Music Personal devices should be used with headphones or kept at a low volume. Loud music, phone conversations, or other disruptive noise may result in a request to lower the volume or end the ride if behavior continues. Seatbelt Use & Safety All passengers are required to wear seatbelts while the vehicle is in motion. Passengers must remain seated and avoid any actions that distract the driver or compromise safety. Cleanliness & Respect for Property Passengers are expected to keep the vehicle clean and avoid leaving behind trash or damaging the interior. Any messes, spills, or damages may result in cleaning or repair fees, as outlined in our Cleaning Policy. Failure to Comply Any behavior that violates this policy may result in immediate termination of the ride without refund. Repeated or severe violations may lead to a ban from future service and potential notification of law enforcement. Pick-up and Drop-Off To ensure a smooth, safe, and timely transportation experience, Ride On Time AZ Transit adheres to the following policy regarding pick-up and drop-off locations: Designated Locations: Pick-up and drop-off will occur at the locations specified at the time of booking. Any changes to the scheduled location must be requested in advance and are subject to availability and approval. For airport transfers, we will pick up and drop off at the designated passenger loading zones assigned by the airport. Safety & Legal Restrictions: We comply with all local traffic and safety regulations. If a requested location is unsafe, obstructs traffic, or violates municipal codes, we reserve the right to designate an alternate nearby location for pick-up or drop-off. Passengers must be ready at the designated pick-up time and location. A grace period may be allowed, but additional wait time may incur a fee. Gated Communities, Businesses, or Large Events: If pick-up or drop-off is requested within a gated community or private property, the passenger must ensure we have access (e.g., gate code or clearance). For high-traffic areas such as event venues or business centers, pick-up and drop-off points may be adjusted for accessibility and efficiency. Passenger Responsibility: It is the passenger’s responsibility to ensure that the pick-up and drop-off location provided is accurate and accessible. Missed pickups due to incorrect or inaccessible locations may result in a cancellation fee. We aim to deliver convenient, timely, and safe service while respecting all applicable laws and logistical considerations. Thank you for your understanding and cooperation. Seating Capacity For your safety and to comply with state and federal transportation regulations, the number of passengers may not exceed the official seating capacity of the vehicle. Policy Guidelines: 1. All passengers must have a designated seat with a seatbelt. 2. Standing, sitting on laps, or sharing seats is not permitted at any time during the ride. 3. Requests to exceed vehicle capacity will be denied to ensure the safety of all occupants and to comply with applicable laws. 4. The driver reserves the right to refuse service if the number of passengers exceeds the legal seating limit. We appreciate your understanding as we prioritize your safety and comfort on every ride. Smoking 🚫 No Smoking or Vaping Policy – In-Vehicle Rule For the safety, health, and comfort of all passengers and drivers, smoking and vaping are strictly prohibited in all transportation vehicles at all times. This includes, but is not limited to: Cigarettes Electronic cigarettes (e-cigarettes) Vape pens Cigars Pipes Any other smoking or vaping device or substance ***FINES*** $300 fine will follow for Cleaning Fees. Trip Updates At Ride On Time AZ Transit, we are committed to providing reliable, on-time service and staying informed to best serve your travel needs. As part of our airport service, we actively monitor flight information to anticipate arrival and departure times. However, timely and accurate communication from passengers is also essential. Our Responsibilities: We track flight status updates using airline and airport systems to stay informed of delays, early arrivals, or cancellations. If your flight is delayed and we have other scheduled rides, we will do our best to adjust your pickup time accordingly and keep you updated on our revised arrival time. In the event of a significant delay, we may need to prioritize other scheduled passengers to stay on time, but we will make every effort to accommodate you as soon as possible. Passenger Responsibilities: You are required to notify us immediately of any changes to your flight itinerary, including delays, gate changes, cancellations, or rebookings. Keeping us informed ensures that we can adjust our scheduling and reduce the risk of missed connections or extended wait times. Failure to provide timely updates may result in delayed service or additional wait time charges. We appreciate your cooperation and commitment to smooth communication—it helps us provide the best possible service for you and all our passengers. Free Ride if Flight Cancelled Ride On Time AZ Transit – Free Return Ride Policy (Flight Cancellation Protection) At Ride On Time AZ Transit, your comfort and peace of mind come first. If your flight is officially cancelled, I will provide you with free transportation back to the original pickup address on your reservation. Eligibility Requirements To qualify for the Free Return Ride: Your airline must provide verified confirmation of a flight cancellation (email, text, or app notification accepted). The situation must be due to an actual flight cancellation, not a voluntary change. Each scenario will be reviewed on a case-by-case basis to ensure eligibility. Not Eligible The Free Return Ride does not apply if: The flight departs full and you voluntarily accept compensation or offers to take a later flight. You choose to change your flight on your own for personal convenience. The airline rebooks you and the original flight was not cancelled. Additional Notes Return ride is only provided to the same pickup location listed in the original reservation. This policy is designed to support customers who experience unexpected cancellations, not voluntary schedule changes. Subject to availability and service area limitations.

Ride On Time AZ Transit LLC.- Transportation Estimates for a few cities surrounding Queen Creek AZ that we provide Airport Transportation, or Scheduled Transportation. Florence, Gold Canyon, Eloy, Phoenix, Queen Creek, Apache Junction, Mesa to name a few Pricing Quick Reference Guide Base Rate is $1.30/Mile $20 Minimum *** Regardless of Distance No Surge Pricing Like Lyft and Uber Cities with Extended Range Added Fees **Not all cities Listed * Further North on I17 Subject to Higher Fee North on I17: + $40 Florence: + $20 Casa Grande + $30 Eloy $ +40 West Valley + $30 Glendale Surprise Goodyear Litchfield Park Tolleson Sun City Peoria Glendale Paradise Valley

Ride On Time AZ Transit LLC.- legally informing users about how their personal data is collected, used, and protected, which promotes transparency building trust with users. Privacy Policy Last Updated: 28 November 2025 Ride On Time AZ Transit LLC Ride On Time AZ Transit LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book a ride, visit our website, or communicate with us. 1. Information We Collect We may collect the following types of information: A. Personal Information Full name Phone number Email address Pickup and drop-off locations Flight details (if provided) Payment information (processed securely through third-party providers; we do not store full card numbers) B. Automatically Collected Information When you visit our website, we may collect: IP address Browser type Device information Pages visited General analytics data C. Communications Copies of emails, text messages, or phone call details for customer service and scheduling purposes. 2. How We Use Your Information We may use your information to: Process and confirm bookings Provide transportation services Communicate updates about your reservation Improve customer service and website functionality Send receipts, confirmations, or important service notifications Ensure safety, security, and fraud prevention Comply with legal or regulatory requirements We do not sell or rent your personal information to third parties. 3. Sharing Your Information Your information may be shared only with: Service providers such as payment processors, scheduling software, or communication platforms Law enforcement or government agencies when required by law Trusted partners who support business operations (e.g., insurance or IT providers) All third parties are required to safeguard your information and use it only for the services they provide. 4. Data Security We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no online transmission or storage system can be guaranteed 100% secure. 5. Your Rights and Choices Depending on your location and applicable laws, you may have the right to: Access the personal information we hold about you Request corrections to inaccurate information Request deletion of your data (unless required to retain by law or business necessity) Opt out of marketing communications To exercise these rights, email us at: dispatch@RideOnTimeAZTransit.com 6. Cookies and Tracking Technologies Our website may use cookies or similar technologies to: Improve website performance Analyze traffic Enhance user experience You may disable cookies in your browser settings, but doing so may limit certain website features. 7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. 8. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. 9. Policy Updates We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last Updated” date. Continued use of our services after changes are posted indicates acceptance of the updated policy. 10. Contact Information If you have questions or concerns about this Privacy Policy, you can contact us at: Ride On Time AZ Transit LLC Email: dispatch@RideOnTimeAZTransit.com Website: www.RideOnTimeAZTransit.com

Ride On Time AZ Transit LLC- Outlined conditions, timeframes, and process for customers to get their money back Refund Policy A legal disclaimer Ride On Time AZ Transit LLC reserves the right to modify, update, or adjust this Refund Policy at any time without prior notice. All refunds are issued in accordance with the timelines listed below in the refund policy and are based on the scheduled pickup time of the original reservation. Exceptions, including weather delays, traffic conditions, airline changes, or other circumstances outside the company’s control, do not alter the refund terms unless expressly approved in writing by Ride On Time AZ Transit LLC. By booking a reservation, the customer acknowledges and agrees to this Refund Policy, including all cancellation windows and refund percentages. It is the customer’s responsibility to review all policies prior to booking and to communicate any changes promptly. Refund Policy I understand life is unpredictable and plans can change so I strongly encourage reaching out if you need to make any changes to your reservation. In the event you need to cancel: Cancel more than 24 hours in advance of scheduled ride: Full refund Cancel more than 12 hours in advance of scheduled ride: 50% refund Cancel more than 2 hours in advance of scheduled ride: 25% refund Cancel less than 2 hours of scheduled ride: No refund Again, please do not hesitate to reach out if you have questions regarding your trip. Please visit my policy page for further details.

Ride On Time AZ Transit LLC.- Get To know your drive that will provide an enjoyable relaxing stress free ride Anthony - Professional Transportation Services Operator Ride On Time AZ Transit offers exceptional transportation services, I ensure timely and comfortable rides throughout the Valley. Whether you need an airport transfer, Hourly or a scheduled ride, my commitment to punctuality and safety guarantees a seamless experience. Travel in style in a spacious, clean 2026 Tesla Model X, driven by a dedicated professional who values your time and comfort. Choose Ride On Time AZ Transit LLC for dependable transportation services you can trust. My Story I'm Anthony, founder and operator of Ride On Time AZ Transit LLC.. I’m proud to serve our community with professionalism, integrity, and a genuine personal touch. I grew up on Kadena Air Force Base in Okinawa, Japan, where I lived for six years and graduated from high school. As the third of six boys, I learned early how to navigate a fast-paced, sometimes chaotic environment—lessons that taught me the importance of timeliness, patience, and stress-free travel. Those experiences shaped the way I approach every ride today: with the goal of making your trip as smooth and comfortable as I’d want my own to be. After high school, I enlisted in the U.S. Army as a Combat MP- Military Police Officer. I served for 5.5 years, including a one-year deployment to Afghanistan in 2009. My time in the military instilled discipline, leadership, and a deep commitment to service—qualities that continue to guide how I operate my business every day. When I transitioned out of the military, I pursued a career in transportation. I trained as a professional truck driver with Stevens Transportation and later became an Owner-Operator, successfully running my own trucking business for nearly five years. Those years on the road gave me invaluable experience and shaped my focus on safety, professionalism, and reliability. Today, I’m grateful to bring those skills and values to Ride On Time AZ Transit, providing safe, comfortable, and dependable transportation for clients right here at home. Whether it’s a short trip across town or an early-morning airport drop-off, I treat every ride with the same care, respect, and attention to detail. At the heart of my business is a passion for people and a strong respect for their time, safety, and comfort. I’m committed to offering more than just a ride—I’m here to deliver an experience you can rely on every time. Thank you for choosing Ride On Time AZ Transit. I look forward to getting you where you need to go, safely and smoothly. Contact I'm always looking for new and exciting opportunities. Let's connect. Anthony@RideOnTimeAZTransit.com 480-495-8840

Ride On Time AZ Transit LLC- public declaration on our page that outlines our commitment to being accessible to everyone, including people with disabilities. Our Commitment We aim to make our website and transportation services usable and accessible for all customers by following best practices outlined in the Web Content Accessibility Guidelines (WCAG) and applicable state and federal accessibility laws. Accessibility Statement Ride On Time AZ Transit LLC Ride On Time AZ Transit LLC is committed to ensuring that our services, website, and communication channels are accessible to all individuals, including people with disabilities. We continually strive to improve the user experience for everyone and apply relevant accessibility standards to promote inclusivity and equal access. Accessibility on Our Website We work to ensure that www.RideOnTimeAZTransit.com includes features such as: Clear and consistent navigation Text alternatives for images Readable text with appropriate color contrast Compatibility with screen readers and assistive technologies Responsive design for mobile and tablet users Keyboard-friendly navigation where possible We are continuously improving the accessibility of our website and updating content to meet evolving standards. Transportation Accessibility Ride On Time AZ Transit LLC strives to provide transportation that accommodates a wide range of customer needs. While our fleet may not include specialized ADA-equipped vehicles (such as wheelchair-accessible vans), we will always: Assist passengers safely entering and exiting vehicles Accommodate foldable mobility devices when possible Offer personalized support when coordinating trips Work with customers to find reasonable accommodations whenever feasible If you have specific accessibility needs, we encourage you to contact us before booking so we can do our best to assist. Ongoing Efforts We are continuously reviewing our website, policies, and services to improve accessibility. Feedback plays a crucial role in this process. Feedback & Contact Information If you encounter accessibility barriers or have suggestions for improvement, please contact us: Ride On Time AZ Transit LLC Email: dispatch@RideOnTimeAZTransit.com Phone: 480-495-8840 Website: www.RideOnTimeAZTransit.com We will respond to all accessibility-related inquiries in a timely manner.

Personalized, Luxury SUV Transportation in a Clean, Spotless 2026 Tesla Model X. On Time Every Time, Guaranteed. Business Travel, Airport Transportation Shuttle Service. Terms & Conditions Ride On Time AZ Transit LLC Last Updated: 28 November 2025 These Terms & Conditions (“Terms”) govern all transportation services provided by Ride On Time AZ Transit LLC (“we,” “us,” “our”). By booking a ride, using our website, or receiving any of our services, you (“customer,” “client,” or “you”) agree to these Terms. 1. Reservations 1.1. All rides must be scheduled in advance through our website, phone, text, or email. 1.2. It is the customer’s responsibility to provide accurate pickup and drop-off information. 1.3. Reservations are not confirmed until payment is received or formally approved by Ride On Time AZ Transit LLC. 2. Pricing & Payment 2.1. Pricing is based on distance, time, and any additional services requested. 2.2. Prices are provided upfront at time of booking when possible. 2.3. Payment is required at the time of reservation unless otherwise arranged. 2.4. We accept major credit cards and other approved payment methods. 2.5. Gratuity is optional unless added voluntarily at checkout. 3. Cancellation & Refund Policy All cancellations are subject to our Refund Policy: More than 24 hours before pickup: Full refund More than 12 hours before pickup: 50% refund More than 2 hours before pickup: 25% refund Less than 2 hours before pickup: No refund 3.1. No-show reservations (customer not present at pickup) are non-refundable. 3.2. Refunds are issued to the original payment method. 3.3. Ride On Time AZ Transit LLC reserves the right to refuse service or cancel a reservation due to safety concerns, weather, or unforeseen circumstances. Full refunds are issued if we must cancel. 4. Delays & Service Limitations 4.1. We make every effort to arrive on time, but cannot guarantee exact arrival times due to traffic, accidents, weather, or conditions outside our control. 4.2. We are not responsible for missed flights, appointments, or events caused by delays outside our control. 4.3. Customers are encouraged to schedule pickups with sufficient time to account for unexpected delays. 5. Customer Conduct 5.1. Customers must behave respectfully and safely during service. 5.2. No smoking, vaping, or illegal substance use is permitted in our vehicles. 5.3. Damage to the interior or exterior of the vehicle caused by the customer may result in repair charges. 5.4. Excessive messes that require cleaning may incur a cleaning fee. 6. Luggage & Personal Items 6.1. Customers are responsible for ensuring their personal items are properly loaded and unloaded. 6.2. We are not liable for lost, damaged, or stolen personal belongings. 6.3. Oversized or excessive luggage must be disclosed at the time of booking to ensure proper accommodation. 7. Safety & Compliance 7.1. Seat belts must be worn at all times. 7.2. We reserve the right to refuse service to any customer who appears intoxicated, aggressive, or poses a safety risk. 7.3. All services comply with local, state, and federal transportation regulations. 8. Liability 8.1. Ride On Time AZ Transit LLC is not responsible for: Missed flights Delays caused by traffic, accidents, road closures, or weather Loss or damage to personal property 8.2. Our liability for any claim arising from service shall not exceed the total amount paid for that reservation. 9. Privacy Your personal information is handled in accordance with our Privacy Policy, available on our website. 10. Changes to Terms We may update these Terms & Conditions at any time. Updated versions will be posted on our website with a revised “Last Updated” date. Continued use of our services indicates acceptance of any updated terms. 11. Contact Information For questions about these Terms, please contact: Ride On Time AZ Transit LLC Email: dispatch@RideOnTimeAZTransit.com Website: www.RideOnTimeAZTransit.com

Ride On Time AZ Transit LLC- answers to common questions, Allowing you to see other questions others have ask and company has answered. FAQ Your Questions Answered I understand that you may have questions about private transportation services. Below, you will find answers to some of the most frequently asked questions by valued clients. What Happens if my flight is Cancelled? At Ride On Time AZ Transit, your comfort and peace of mind come first. If your flight is officially cancelled , I will provide you with free transportation back to the original pickup address on your reservation. Eligibility Requirements To qualify for the Free Return Ride: Your airline must provide verified confirmation of a flight cancellation (email, text, or app notification accepted). The situation must be due to an actual flight cancellation, not a voluntary change. Each scenario will be reviewed on a case-by-case basis to ensure eligibility. Not Eligible The Free Return Ride does not apply if: The flight departs full and you voluntarily accept compensation or offers to take a later flight. You choose to change your flight on your own for personal convenience. The airline rebooks you and the original flight was not cancelled. Additional Notes Return ride is only provided to the same pickup location listed in the original reservation. This policy is designed to support customers who experience unexpected cancellations, not voluntary schedule changes. Subject to availability and service area limitations. What services do you offer? I provide a wide range of private transportation services including: Airport transfers Corporate and business travel Medical appointments Special events such as concerts, weddings, and festivals Scheduled personalized rides And more! I strive to ensure a comfortable journey, tailored to meet your unique needs and schedule. How can I book a ride? Booking a ride is easy! Simply visit my website and fill out the booking form by clicking the "Book Now" button. You may also reach out via text message or email for assistance in scheduling your reservation. **Please note that all reservations MUST be made via the booking form, text message/email correspondence does not constitute a valid booking. I utilize the booking form to organize and maintain my calendar so it is the most up-to-date for my business. What are your rates and payment methods? Our rates are competitive and start as low as $1.49/mile and will vary based on distance and service type. I provide a variety of flexible options for your convenience including: Credit card PayPal Venmo Zelle And cash How many passengers and luggage can you accommodate? The Tesla Model X can accommodate a variety of configurations; please reach out if you have questions regarding seating and stowing arrangements. Examples of setups include: 5 adult passengers and 4-5 carry-ons 3 adult passengers and 3 check-in luggage, 3 carry-ons 3 adult passengers and 1 wheelchair 3 adult passengers with trunk space of approx. 32 cubic feet *Parents with small children and infants are responsible for providing and setting-up their own child safety seating. Current ride will not begin until children are properly secured according to state and federal law. *Please review my policies regarding transportation of sporting and recreational equipment, live animals, hazardous materials, etc. What is your availability? My calendar is open 24/7, 365 days a year (subject to availability) review Black Out Calendar on Home Page. Please visit my policy page for further details. What is your Cancellation and Refund policy? I understand life is unpredictable and plans can change so I strongly encourage reaching out if you need to make any changes to your reservation. In the event you need to cancel: Cancel more than 24 hours in advance of scheduled ride: Full refund Cancel more than 12 hours in advance of scheduled ride: 50% refund Cancel more than 2 hours in advance of scheduled ride: 25% refund Cancel less than 2 hours of scheduled ride: No refund Again, please do not hesitate to reach out if you have questions regarding your trip. Please visit my policy page for further details. How can I be reassured that your company will arrive Ontime and for my reservation? We fully understand the importance of punctuality when it comes to transportation, and we take great pride in consistently arriving on time for every scheduled reservation. To give you peace of mind, we back our on-time guarantee with a commitment: should we fail to arrive as promised, we’ll offer either a $100 Ride On Time Credit for future travel with us or $50 cash in hand Your Choice! In the rare instance that we are delayed, we ask for a 10-minute grace period. We always share our live location with you, the rider. In the event of unforeseen circumstances such as traffic delays or road closures due to accidents, we will notify you immediately and work to find a solution. In certain situations, we may even arrange alternative transportation at our cost to ensure you reach your final destination with minimal inconvenience. Each situation is handled on a case-by-case basis to provide the best resolution possible. Our goal is to deliver on our promises and make your experience as stress-free as possible. If you have any further questions or concerns, please don’t hesitate to reach out.